Cookies Policy

Last updated: January 11, 2026

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They allow the site to recognise your device and store some information about your preferences or past actions.

How We Use Cookies on FANAJO

We use cookies and similar technologies in accordance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR to provide and improve our services.

1. Strictly Necessary Cookies (First-party)

These cookies are essential for the website to function properly and cannot be switched off in our systems.

  • Cookie consent / acceptance status
  • Language preference (lang)
  • Currency preference
  • Country detection / selection
  • Referee / referral code
  • Session identifier (maintains your browsing session)

Duration: Most last up to 12 months. The session identifier expires when you close your browser.

2. Analytics Cookies (Third-party)

These cookies help us understand how visitors interact with our website so we can improve it.

  • Google Analytics (cookies such as _ga, _gid, _gat)

Provider: Google Ireland Limited (operating under UK adequacy arrangements)

Purpose: Collecting anonymised usage statistics

Duration: Up to 2 years (depending on the specific cookie)

3. Chat / Support Cookies (Third-party)

These cookies enable our live chat/support functionality.

  • Chat session and user preference cookies

Provider: BotPress.com

Purpose: Live conversation continuity and support

Duration: Usually session-based or up to several months

Your Choices & How to Manage Cookies

You gave (or declined) consent via our cookie banner when you first visited the site.

You can:

  • Use our cookie banner to withdraw consent at any time (via the reset button in the bottom-left corner)
  • Manage cookies through your browser settings

Note: Blocking necessary cookies may prevent the website from working properly.

More Information

For detailed guidance on cookies and your rights under UK law:

Contact Us

If you have questions about our use of cookies, please contact us:

Email: hello@fanajo.com